Daily Restore: 180-day money-back guarantee, even on opened bottles

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Our promise

180 days. Any reason. Opened is fine.

Most companies write these pages to protect themselves from you. We wrote ours because we trust you.

Start a return Shipping details

Even on empty bottles. No sealed box, no good excuse needed.

A bottle of Daily Restore on a kitchen counter by a window over the ocean

180days to ask for a refund, counted from the day your order lands

Anyreason works. "It wasn't for me" is enough.

5 to 7business days for your refund, once your return reaches us

Daily Restore on a stone block in morning sun

The short version

If it isn't working for you, send it back.

If Cloud9 isn't working for you, for any reason, send it back and we'll refund you. You don't need a sealed bottle or a good excuse.

Could someone take advantage of that? Sure. We're okay with it. We'd rather build our policy around the honest, decent majority than punish everyone to stop a few.

That's the whole thing.

How a refund works

Three steps. No runaround.

Step 1
Email us
Write to info@trycloud9.com with your order number.
Step 2
We send the return address
Return shipping is on you, but if that's a real hardship, tell us and we'll work it out.
Step 3
Your refund
Once your return reaches us, your refund goes back to the original payment method within 5 to 7 business days.

Real people

Take your time with it.

180 days is long enough to know. Here's what customers noticed.

Lee holding a fish she caught on the lake — Feeling brighter, sleeping better.Lee

Shelly in her garden — I feel like myself.Shelly

Roger on a snowy morning — Feeling more energy every day.Roger

4.8average from verified customer reviewsRead the reviews

Shipping

We ship anywhere in the United States.

Delivery estimates depend on order verification and processing.

Free

On every subscription, and on one-time orders of $100 or more.

$4.90

Economy, 5 to 8 business days.

$6.90

Standard, 3 to 4 business days.

Shipping fees aren't refundable, and that's about the only line on this page that won't bend.

Missed a cancellation?

It happens to everyone. Forgot to cancel before your next order shipped? Email us. We're not going to hide behind a date or make you feel bad for being a day late. We'll sort it out like reasonable people.

Questions

Returns, answered.

Can I return an opened bottle?

Yes. Opened, half used or empty, it's covered for 180 days from the day your order lands.

Who pays for return shipping?

Return shipping is on you, but if that's a real hardship, tell us and we'll work it out.

When does my refund arrive?

Once your return reaches us, your refund goes back to the original payment method within 5 to 7 business days.

I forgot to cancel my subscription. Now what?

Email us at info@trycloud9.com. We're not going to hide behind a date or make you feel bad for being a day late.

How do I manage my subscription?

Skip, pause, change or cancel anytime from your account. Manage your subscription.

Mike Hardenbrook, founder of Cloud9, holding a bottle of Daily Restore

From our founder

“We treat you the way we'd want a company to treat us. Fast, flexible, no runaround. If something here feels unfair for your situation, just tell us. This policy is the starting point, not the wall.”

Mike HardenbrookFounder, Cloud9